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Shipped in discreet paper packaging from "SSB" for privacy.
Orders for ground shipping are sent Mon/Wed/Fri. Express shipping goes the next business day. We're proud of our record!
Our no-holds-barred Guarantee:
We want you to be satisfied with your purchases from Secret Storage Books. Anything may be returned within 14 days of receipt for a product refund. If you need to return your order, send us an email with your order number and reason. We will get back to you with instructions for return to Canada or the US.
Product is damaged
Include a picture of the product and the packaging. If possible note the damage with the courier. We will figure out how to make it right!
Changed my mind
If you simply changed your mind, we ask that you pack up well, and if possible use the original packaging. If not, pack well and send us an
email with your order #. We will forward instructions with a return-to address in the USA or Canada
Custom work
Note: Custom work cannot be returned if you change your mind. We will make it right if we have made an error, but approval of final artwork acknowledges you have checked the work as presented and agree to go ahead.
Really happy with the secret storage book - very professionally done and a super fun birthday gift for a pre-teen avid reader! Order was received on time, and communication was excellent. Would highly recommend this product :) Thank you!
Thank you for the review Sheila, we love what we do and really strive to make the process as easy as possible from creating to delivering the books, take care, Donna and Robert
The book was of the highest quality. When Diane saw that the book had a delivery date after Christmas, she immediately phoned me to make sure that I still wanted to keep the order. Yes she phone me and our conversation led to me changing the shipping address 25 miles to my sons house. Result: The package arrived 5 days before Christmas. Fantastic! Thank you Diane!
This is the 3rd book I have ordered. They are beautifully done. They make great presents, especially if you want to give money in the secret compartment. It is a big hit with everyone
I have several titles of my own and find them very useful. I have found that people of all ages love having their own “secret storage” books and I try to match titles to their interests. The books have always been a hit! Well made and hard to detect.
This is not my first order, and it certainly won’t be my last. I’ve given secret storage books as gifts, and have several of my own. They’re well made, sturdy and have a good sized storage safe within. I love the variety of titles available, and the regularly updated selection.
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