FAQ

That line you see is the entrance cut from our saw. It's one of the ways prices stay reasonable from year to year since we don't spend half an hour cutting the book with a jigsaw. Using a jigsaw or scroll saw also requires two pieces of wood with the book sandwiched in between them, resulting in extra cost to buy the wood, as well as the waste of wood after one book safe is made. We make thousands of book safes, and that would be a lot of wood! We're about recycling, not consuming. The saw cut is not visible once the safe is on the book shelf, whether it's upright or laid on its back with the spine facing out.

True! Since we can only process payment in one currency on the website's secure checkout, we chose US$ because 90% of our sales ship to the US. To be fair, orders shipped within Canada are given a large discount on the actual cost of shipping - about half the actual cost - to help make up for the exchange.  

You can also see the cost in Canadian $ by choosing your currency at the top right corner of all web pages -- the website will sense your country and switch automatically, but you will see and pay in US$ when you reach check out.

After 15 years making book safes without them, magnets are here! We've hesitated because magnets add cost, but requests for magnets have increased, so we started with our PREMIUM book safes since there are only 2 pages at the front so the neodymium magnets will hold the book safe closed with up to 3 lbs inside!

For now, we are leaving the Traditional books safes without magnets since we leave 10-20 pages at the front of the book loose, and magnets won't hold through that many pages. To store without magnets, place your book on its side with the spine facing out - even put some books or a plant/ornament on top for extra sneakiness.

 

Because we want to robo-call you (just kidding) Couriers need a phone number in case there is a question about delivery. For instance DHL will leave an automated message the day before delivery to warn you the shipment is coming. And if there is a question,about your order we'd like to call and clear it up right away.  

We will never, ever share your personal information, and respect your privacy - if you aren't home and we get voicemail, we will leave a cryptic message in case ears hear the voicemail who may be the giftee!


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