We want you to be satisfied with your purchases from Secret Storage Books. Anything may be returned within 14 days of receipt for a product refund. If you need to return your order, send us an email with the product information, date of purchase, and the reason you are returning it. We will get back to you with instructions.

If you simply changed your mind, we ask that you pack well, and pay for the return shipping.

If you have obvious damage from shipping, please note it immediately to the delivery courier and contact us for instructions. If your bookbox has hidden damage, please let us know and we’ll figure out how to make it right!

Note: Custom work cannot be returned if you change your mind.  We will make it right if we have made an error, but final proofs of artwork by you acknowledge you have checked the work as presented and agree to go ahead.